Privacy Policy
Effective Date: 1 October 2025
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1. Who We Are
DocAvia provides professional aviation document writing and consultancy services. For the purposes of data protection law, we act as the “data controller” of your personal information.
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2. What Information We Collect
We may collect and process the following personal and business-related information:
- Contact details (name, email, phone, company)
- Business and operational information
- Financial details for invoicing
- Correspondence related to services
- Website usage data
We do not collect sensitive data unless required and with your consent.
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3. How We Use Your Information
We use your information to provide and manage services, communicate with you, process payments, comply with legal obligations, and improve service quality. We never sell or rent your data to third parties.
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4. Legal Basis for Processing
We rely on the following legal bases: contractual necessity, legal obligations, legitimate interests, and consent for optional uses such as marketing.
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5. Data Sharing
We may share your information with trusted service providers, legal or regulatory authorities, and payment processors. All third parties are required to follow data protection laws.
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6. Data Storage and Security
Your data is stored securely with encryption and access controls. We take appropriate measures to protect against loss, misuse, or unauthorised access.
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7. Data Retention
We retain your data only as long as necessary for its purpose and legal requirements. When no longer needed, data is securely deleted or anonymised.
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8. Your Rights
You have the right to access, correct, delete, or restrict processing of your data. You may withdraw consent or lodge complaints with a data authority. To exercise rights, contact us at: info@docavia.co.uk.
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9. Cookies
Our website may use cookies to enhance user experience. You can control cookie settings through your browser.
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10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website or by request.
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11. Contact Us
For questions, please contact us: